Lost your home in the L.A. fires? Our Rebuild Hotline offers free support. Start here.
The Expert Logo

Log in or

Sign up
The Expert Logo

Log in or

Sign up
The Expert Logo

Log in or

Sign up
The Expert Logo

Log in or

Sign up

Samsung kitchens

Expert's profile picture
Andrej
Expert's profile picture
ReshumExpert
Find an Expert

FAQ

What is The Expert?
Who is The Expert for?
How does The Expert differ from e-design?
How does The Expert differ from full-service interior design?
I’m a professional interior designer, can I book a consultation?
What is your cancellation and reschedule policy?
Can I access "Trade Only" product via a consultation?
I’m an aspiring interior designer, can I book a consultation?
I just have one or two questions I need answered. Is it worth booking a consultation?
How do I choose the right Expert for me?
What type of questions / topics can I ask an Expert about?
What type of questions / topics are off limits during an Expert consultation?
Will I be able to ask follow up questions after the consultation?
Will I be able to discuss my needs with an Expert before I book?
Will I be able to show the Expert my home / room / space?
How should I prepare for my consultation?
What if I don’t have time to cover every topic I wanted to discuss during the consultation?
Can I book multiple consultations with the same Expert?
Am I allowed to bring guests to the consultation?
What type of device should I use for the consultation – desktop, tablet, or mobile?
How do I download the Zoom app?
Can I record or download my consultation?
Can I take screenshots of my consultation and post to social media?
Can I gift a consultation?
What happens if I’m dissatisfied with my consultation or the advice I receive?
What is your refund policy?
What if an Expert cancels on me?
Am I charged immediately when I make a booking on The Expert?
Shop
Consultations
Stories
Trade Program